Voucher Terms & Conditions
All gift vouchers are valid for 6months from date of purchase for replacement vouchers or name changes a standard administration charge of £10.
All quoted flight times are approximate and may vary either way on the day of the flight due to volume of air traffic or other operational reasons.
As aviation requires good weather conditions, flights are subject to delay or cancellation at short notice.
Flights may also be delayed or cancelled at short notice due to other operational circumstances outside our control.
A minimum age of 12 years is required for all Pilot Experience flights (not applicable to Sightseeing or Pleasure flights).
Strict weight restrictions apply – please contact us before your flight if above 16 Stone / 17 Stone / 108 Kgs (R22Helicopter).
We are unable to refund the cost of the flight voucher under any circumstances. The vouchers are however, transferable providing we are notified in writing at least 24 hours before the flight.
Staffordshire Helicopters Training Ltd shall not be liable for any expenses incurred from flight delays or cancellations due to weather or operational circumstances.
Observers on (4 Seater) Pilot Experience flights (not applicable to Sightseeing or Pleasure flights) should be family or friends of the pilot who are sharing the experience with a view to learning to fly.
A maximum of one person (R22) or two people (R44 Helicopter) will be permitted at the discretion of the Flight Instructor on the day of the experience.
For obvious reasons, all participants should ensure that they are in good health and if in doubt should seek the medical advice of their GP.
The Instructor, as Captain of the aircraft can, at his/her discretion may refuse any person on board the aircraft if he suspects them to have consumed alcohol or drugs within the previous 24 hours.
It should be noted that any participants failing to take their confirmed flight render the voucher invalid, unless 24 hours written notice of cancellation has been given. In the event of the flight being cancelled by us, then your Flight Voucher remains valid, and will be rebooked for a mutually convenient date.
Whilst every precaution is taken for the safety of passengers neither the owner/operator of the Helicopter nor Staffordshire Helicopters Training Ltd can be held liable for the loss, damage or injury which does not result from their negligence.
Participants wishing to take cameras and other photographic equipment on the flight do so entirely at their own risk.
